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A person on a sofa using a laptop that shows the Aster Command Center dashboard

Aster Analytics

Turning a reporting portal into a place people come back to.

  • RoleUX Lead
  • ScopeExperience blueprint · Interactive prototype · Design system
  • PlatformResponsive web · Light & dark
  • DomainBiopharma · Patient-support analytics

Marlowe Biopharma had the data. What it needed was a front door: somewhere the people running its patient programmes could see what was slowing a patient down, and know what to fix first.

Having led the audit of the legacy portal, I was asked back to design its successor, first as a blueprint, then as Aster: a fully interactive prototype of fifteen destinations, all built on one design system.

Challenge

The best analytics products are habit-forming. The legacy portal was the opposite. Every screen spoke its own dialect, and every answer arrived needing an explanation.

Follow each referral through to therapy start.The brief
  1. One portal, many dialects

    Screens had grown one at a time, each with its own colours, charts and logic. Users relearned the product on every page.

  2. Scale without sprawl

    Fifteen destinations, six programmes, one small team. Designing every screen by hand was never an option. The system had to do the work.

  3. A brand not built for data

    A freshly refreshed palette whose colours couldn't reliably separate one series from the next.

  4. Beautiful isn't buildable

    Every gap between a comp and what a BI platform ships natively becomes rework for a team still learning the tool.

One brief. Four tensions.

And an MVP that had to launch on time.

Approach

A blueprint, not a blank canvas. The client brought the skeleton from our earlier audit; we put the muscle on it, in gated sprints, each signed off before the next began.

  1. Listen

    Daily check-ins across time zones, sessions with the experts, and a guided tour of the live portal. We ended by picking one customer journey to stand for many.

  2. Structure

    Clickable wireframes for layout, flow and navigation. Small technical tests proved every pattern would work on the platform before we polished it.

  3. Style

    A visual language for charts built on the refreshed brand, then detailed designs of the core page templates, reviewed and signed off.

  4. Prototype

    Aster itself: a fully clickable build of fifteen pages, with light and dark themes, AI answers and a 44-slide design system.

How we worked

Four rules we agreed on day one

  1. 01

    Platform first

    Use what the platform already does. Build custom only when the experience truly needs it.

  2. 02

    Three rounds, then ship

    Each screen gets at most three rounds of changes. Keeping momentum is a design decision.

  3. 03

    Fast is part of beautiful

    No visual is recommended until we have checked it runs quickly when built.

  4. 04

    Web that travels

    A responsive website, tuned for tablet browsers. No separate mobile app for version one.

Eight Calendar Weeks

Proposed plan, refined with the client

Sprint 0 Listen
Sprint 1 Structure and tests
Sprint 2 Style and visual design

Solution

Design the pattern once, and let it repeat across every programme. One proto-journey became the template each destination inherits, so the fifteenth screen is as clear as the first.

  1. 01

    An AI summary first

    The answer in a sentence, with the next action beside it.

  2. 02

    A KPI strip

    Value, trend and prior-period delta, always together.

  3. 03

    Key visualizations

    The why behind the number, one anatomy for every chart.

  4. 04

    Details When Needed

    Tables and deeper views are one click away, never in the way.

Ask Aster

The answer, with its working.

Ask in plain language. Aster answers from the data on the current filters, draws the chart that proves it, and links straight to the module behind it.

  • Why did turnaround spike in Mar 2025?
  • Which region drives intake gaps?
  • What is driving Financial Assistance denials?
The Ask Aster panel answering a turnaround question

Simple Up Front, Deep When Needed

The main screen stays clean and easy to read. Filters, exports, sharing and detailed tables are one click away, so experienced users get what they need without crowding everyone else.

A visual language, not a style sheet

Six levels, from tokens to pages, each depending only on the one before. Change the brand blue once and it travels everywhere, packaged as reusable templates the next product can inherit.

Brand

  • Main #0443A1Actions, active states
  • Point #2E85FFFocus rings, key series
  • Sub #103061Deep surfaces
  • Ink #2F3237Primary text

Data visualization · max three hues per chart

  • Series 1#2E85FF
  • Series 2#1FB5A5
  • Series 3#F2A93B
  • Series 4#8B7CF6
  • Series 5#F2786A
  • Neutral#979BA5
Sequential ramp · lowhigh

Blue means at or above target; amber means below. Colour encodes meaning, never decoration.

Typography

Segoe UI · tabular figures for every number

KPI
32 / 40 · 600
Heading 1
28 / 36 · 600
Body
14 / 22
Caption
12 / 18
Overline
11 / 16 · caps

Design principles

  1. 01Insight first, detail on demand
  2. 02Meaning over sign
  3. 03One anatomy, many charts
  4. 04Calm density
  5. 05Accessible by default
  6. 06Instant, never staged

Components

ExportShare viewBrand: Zenvora ×
+6.4%-1.8%PendingIn review

Patients enrolled

31,480

+6.4% vs prior period

Architecture · six levels, each depending only on the one before

  1. 40

    Tokens

    Colour, type, space, radius, motion

    Level 1
  2. 16

    Atoms

    Button, input, chip, badge

    Level 2
  3. 12

    Molecules

    KPI tile, filter group, callout

    Level 3
  4. 9

    Organisms

    Chart card, data table, drawer

    Level 4
  5. 4

    Templates

    Overview, deep dive, list, record

    Level 5
  6. 15

    Pages

    Every destination in the product

    Level 6
The Aster design system overview
The design system lives inside the product: 44 slides across 8 categories, rendered from the running code.
Chart anatomy and rules
Every chart follows one anatomy: legend above, five ticks, a dashed target, one peak label, a tooltip.

Impact

Our remit was the blueprint; the build belonged to the client. So this work is measured by what it made possible, not by uplift we never had the right to claim.

From a portal you had to be taught, to a product you simply use.

The best analytics products don’t demand attention. They earn a habit by removing every step between seeing a number and knowing what to do with it.

The Aster Command Center in its light theme

What I'd take forward

  1. Design inside the build tool

    Proving each pattern on the platform before polishing it meant nothing in the final screens had to be negotiated away in development.

  2. Scale is a design decision

    Choosing templates over screens turned an eight-week engagement into a system fifteen destinations could grow from.

  3. Make the answer the interface

    An AI summary on every page and a question box one keystroke away turned dashboards into conversations about what to do next.

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